Privacy Policy

Gajãra Sound respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, store, and protect your information when you visit our website, make a purchase, or sign up for our services.

1. Information We Collect

We may collect and process the following types of personal data:

  • Contact details: Name, email address, postal address, phone number.

  • Order information: Billing and delivery addresses, payment details, products purchased.

  • Booking details: Courses, retreats, or events you have booked, and any relevant preferences.

  • Marketing preferences: Your consent choices for receiving emails or other communications.

  • Website usage information: IP address, browser type, pages visited, and similar analytics data.

2. How We Collect Your Data

We collect your data when you:

  • Place an order through our online shop.

  • Book onto a course, retreat, or event.

  • Sign up to receive free resources, newsletters, or marketing materials.

  • Contact us by email, phone, or through social media.

  • Browse our website (cookies and analytics).

3. How We Use Your Data

We use your personal data to:

  • Process and deliver your orders.

  • Manage your bookings for trainings, retreats, or events.

  • Send you information you’ve requested (including free resources or downloads).

  • Provide customer support and respond to your queries.

  • Keep records for tax, accounting, and legal purposes.

  • Send marketing communications you have consented to receive.

  • Improve our website and services through analytics.

4. Marketing Communications

We will only send you marketing emails if you have opted in to receive them. You can unsubscribe at any time by clicking the link in any email or contacting us directly.

5. Sharing Your Data

We will never sell your personal data to third parties.
We may share your data with:

  • Payment processors (to process your transactions securely).

  • Delivery companies (to deliver your purchases).

  • Email marketing platforms (to send you the information you’ve requested).

  • Legal authorities where required by law.

All third parties we work with are required to respect your privacy and keep your data secure.

6. Data Storage and Security

Your personal data is stored securely, and we take appropriate measures to protect it from loss, misuse, or unauthorised access.
Payment card details are processed securely via our payment providers and are not stored by us.

7. Cookies

Our website uses cookies to improve your browsing experience and analyse site traffic. You can control cookies through your browser settings.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of any inaccurate data.

  • Request deletion of your data (subject to legal obligations).

  • Withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us at [Your Email Address].

9. Data Retention

We only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including any legal, accounting, or reporting requirements.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact:
Gajãra Sound UK
alison@gajãra Sound

Here’s a clear, GDPR-compliant Cookie Policy that works alongside the Privacy Policy you now have.

Cookie Policy

This Cookie Policy explains what cookies are, how Gajãra Sound uses them on this website, and how you can control them.

1. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or phone) when you visit a website. They help the site remember your preferences and improve your browsing experience.

2. How We Use Cookies

We use cookies to:

  • Make our website work properly (essential cookies).

  • Remember your preferences (e.g., language or location settings).

  • Improve performance by tracking how our site is used (analytics cookies).

  • Show relevant adverts on other platforms (advertising cookies).

3. Types of Cookies We Use

Essential Cookies

These are necessary for the website to function and cannot be switched off. They are usually set when you take actions like filling in forms or logging in.

Analytics Cookies

We use tools such as Google Analytics to understand how visitors use our website, which pages are most popular, and how people find us. This information helps us improve our site.

Advertising Cookies

We may use advertising cookies (such as Facebook Pixel) to deliver adverts more relevant to you and measure the effectiveness of our advertising campaigns.

4. Third-Party Cookies

Some cookies are set by third-party services we use, such as:

  • Google Analytics

  • Facebook / Instagram Ads

  • Email marketing platforms (e.g., MailerLite, Mailchimp)

These third parties may use cookies in line with their own privacy policies.

5. Managing Cookies

You can control or delete cookies through your browser settings. Most browsers allow you to:

  • See what cookies are stored.

  • Block certain types of cookies.

  • Delete cookies already stored.

Be aware that blocking some cookies may affect the functionality of our website.

For more information on managing cookies, visit:
www.aboutcookies.org

6. Consent to Use Cookies

When you first visit our website, a cookie banner will appear asking for your consent to use non-essential cookies. By continuing to browse our site, you agree to our use of cookies as described in this policy.

Contact Us
If you have any questions about our use of cookies, please contact:

Gajãra Sound

alison@gajarasound.com